mmk04 Terms & Conditions

These Terms of Service ("Terms") form a legal agreement between players ("you" or "player") who access the mmk04 platform and its related services, and mmk04 ("we"). By accessing or using this platform, you confirm that you have read and fully understood these Terms and that you legally accept them. If you do not agree, please stop using the service.

The mmk04 platform provides players with digital entertainment services including Live Casino, slots, football betting, and card games. These terms cover all player account registrations, gameplay activities, financial transactions, and all bonuses and promotions we offer.

We reserve the right to amend these terms at our own discretion at any time. Once changes are published on this page, continued use of the service means the player accepts those changes. We therefore encourage you to revisit this page regularly.

Restricted Regions

If online gambling is prohibited by law in your region or country of residence, you are not permitted to use this service. Players are solely responsible for ensuring their own compliance with the laws of their region.

Language

These terms are written in Burmese. In the event of any discrepancy in translation, the original Burmese version shall take precedence.

Age Restriction

Players must be 21+ to access this platform. This service is not available to anyone under 21. If a player is found to be underage, their account will be closed immediately and any remaining balance will be dealt with at our discretion.

One Account Per Person

Each player may only open one account on the platform. If we find that more than one account is open at the same time, we may suspend or close both accounts and cancel any bonuses that were given.

Accurate Information

The details you provide when opening an account — name, contact information, and payment details — must be accurate and complete. We may restrict or close any account found to have been opened with incorrect information at any time.

Account Security

You are responsible for keeping your login details safe. We are not responsible for any losses that occur because someone else accessed your account. If you notice unauthorized access, contact our customer service immediately.

Deposit Amount

The minimum deposit amount is 5,000 Ks and this applies to all payment methods. Available deposit methods are KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer.

Withdrawal Amount

The minimum withdrawal amount is 30,000 Ks. After a withdrawal request is submitted, it is normally processed within 5–30 minutes. Please note that delays may occur due to reasons outside our control.

Withdrawal Verification

We may ask you to verify your personal information and payment method before processing a withdrawal request. This check is in place to prevent fraud and financial abuse.

Payment Loss

It is the player's responsibility to ensure that the correct bank account details are provided when we send funds back to you. We are not responsible for money sent to the wrong account. Any losses resulting from incorrect payment details are the player's own responsibility.

First Deposit Bonus

On your first deposit, you will receive a bonus equal to 100% of the amount deposited, up to a maximum of 500,000 Ks. To withdraw bonus winnings, you must meet a wagering requirement of 15x the bonus amount.

Example — if you deposit 20,000 Ks and receive a 20,000 Ks bonus, your balance becomes 40,000 Ks. You must wager 20,000 Ks × 15 = 300,000 Ks before you can withdraw any winnings from the bonus.

No Bonus Reduction

A bonus can be cancelled at your request, but doing so means the bonus amount will be forfeited regardless of whether the wagering requirement has been met.

General Promotions

All promotions we publish have their own terms and conditions. Please note that promotions may be changed or cancelled at any time and for any amount. There may also be restrictions on combining more than one promotion at the same time.

Referral Reward

If you refer a friend who is a new player and they make their first deposit, you will receive 10% of that deposit amount as a bonus, up to a maximum of 10,000 Ks per person. You can also earn a weekly commission of 0.3% of your referred player's valid bets.

The mmk04 VIP program has four levels: Bronze, Silver, Gold, and Platinum. As you move up in VIP level, you will receive a higher weekly cashback rate as follows:

• Bronze: Weekly cashback up to 0.3%
• Silver: Weekly cashback up to 0.6%
• Gold: Weekly cashback up to 0.9%
• Platinum: Weekly cashback up to 1.2%

Moving from one VIP level to the next depends on your activity and play history. Cashback is sent automatically without you needing to request it. You can use it to play again, but all conditions must be met if you wish to withdraw it.

VIP Level Demotion

Please note that if your play activity is inactive for an extended period, your VIP level may be reviewed and reduced.

mmk04 guarantees fair play through a secure platform protected by SSL encryption. The following actions are strictly prohibited when using this service:

• Using pre-programmed software (Bots), Scripts, or Automation Tools
• Bonus Abuse (exploiting bonuses through dishonest methods)
• Multi-accounting (one player operating multiple accounts)
• Fraudulent financial transactions
• Disrupting the platform's network operations

If any of these violations are found, we will immediately suspend the account without investigation and will not release any remaining balance. We will proceed in accordance with applicable laws.

Incorrect betting decisions

Bet settlements caused by technical errors, software errors, or data corruption may be voided and reprocessed. If the error was caused by our system rather than by the players themselves, affected players will be entitled to a refund of any losses.

Players' personal data is handled in accordance with our Privacy Policy. Data will not be shared with any third parties except where required for financial verification purposes.

Our platform is protected by SSL encryption, and we take the security of players' funds and personal data seriously. We actively monitor for any unauthorized access and will cooperate with the relevant legal authorities when necessary.

Cookies

This platform uses cookies to improve the player experience. If you disable cookies in your browser settings, some services may not function properly. You can find out how cookies are used in our Privacy Policy.

We provide our services on an "as-is" basis and reserve the right to suspend them at any time without prior notice. We are not liable for any losses arising from technical failures, network outages, or circumstances beyond our control.

Betting carries an inherent risk of financial loss, and players confirm that they participate at their own discretion. mmk04 is not responsible for any financial losses related to game outcomes.

Force Majeure

We are not liable for service interruptions caused by war, natural disasters, government orders, or other circumstances beyond our control. When such situations are resolved, we will restore the service as quickly as possible.

Our right to close accounts

If we find or have reasonable grounds to believe that a player has violated these terms, we may immediately restrict or close the account. If this occurs, any remaining balance will be processed after the review is complete.

Voluntary closure by the player

If a player wishes to close their account, they can contact our customer support team. Self-exclusion requests can also be submitted through the same channel. For voluntary closures, any remaining balance will be returned via the original payment method.

For any questions, complaints, or assistance, the mmk04 customer support team is available 24/7 via Live Chat (Myanmar language) and Email. To contact us by email — [email protected]

If a dispute arises, the player must first contact our customer support team. If it cannot be resolved there, the matter may be escalated to the mmk04 compliance department. We will review and work to resolve all complaints.

Our decisions

By accepting these terms, players agree that decisions made by our compliance department are final and cannot be contested. Decisions made in relation to legal matters will comply with applicable law.

mmk04 is committed to responsible gaming and encourages players to only bet within their means. Please be aware that gambling can lead to financial difficulties.

Players can request Deposit Limits or Self-exclusion from customer service to manage their own play. Read our full responsible gaming policy on the Responsible Gaming page.